Beyond hotel and dining operations, Wilderness at the Smokies manages a large indoor-outdoor water park requiring specialized staff. During summer, the resort needed extra lifeguards and slide attendants to ensure guest safety.
Proservex recruited and deployed a certified team that adapted quickly to the resort’s procedures. The team included lifeguards and slide attendants, supported by a supervisor who coordinated shifts and monitored compliance.
The result was a successful summer season, with safe operations across pools and slides, smooth visitor flow, and high satisfaction scores from both the client and their guests.
Challenges
- Coverage for both indoor and outdoor aquatic areas.
- Ensure safety for thousands of daily visitors.
- Manage shifts with high staff rotation.
Services:
Aquatics Staffing (Lifeguards & Slide Attendants)
Client:
Wilderness at the Smokies
Duration:
On going Contract
Location:
Sevierville, TN
Recently Completed
Similar Projects
Park Services – Soaky Mountain Water Park
The majority have suffered alteration in some form, injected humour.
Hotel Staffing – Stone Hill Lodge
The majority have suffered alteration in some form, injected humour.
Aquatics – Soaky Mountain Water Park
The majority have suffered alteration in some form, injected humour.